FikUP / Online ordering
Online ordering for your restaurant
Guests choose from your public menu, place a pickup or delivery order, and follow its progress. Your team manages the flow in FikUP.
One connected journey
Your menu is where each order begins.
Available public menu items and variants can go straight into the cart. At checkout, guests see the options enabled for your location.
Explore the digital menuHow it works
An order, from guest to team.
- 01
Publish the menu and choose options
Set up pickup or delivery, ordering hours, and accepted payment methods.
- 02
Guests choose and check out
They add items to the cart, enter the required details, and place an order during available hours.
- 03
Your team takes it from there
See the order, update its status, and let guests follow progress on a dedicated page.
Sample restaurant
Order #1042
Pickup at locationIllustrative details; this is not a real order or a guaranteed preparation time.
Configured for your location
Pickup or delivery, on your terms.
Enable the modes that suit your operations. Guests see only the options available at checkout.
Pickup at your location
Guests order online and your team prepares the order for collection. Status and an estimate can be shown when available.
Delivery in your configured area
Set the delivery area, fee and minimum order value. The address and order rules are checked before submission.
Availability, payments and limits depend on the location configuration and active features.
After checkout
Every order enters one team workflow.
Your team can accept, prepare and complete orders in the management area. Guests can check the status on their order tracking page.
Frequently asked questions
What to know before you start.
Can I enable pickup only?
Yes. Pickup and delivery are configured separately for each location.
How is a delivery address checked?
At checkout, FikUP checks the address against the location’s configured delivery area and rules.
Which payment methods can I offer?
Available methods depend on the order type and location settings. Online card payment must be enabled and ready for the location.
Can guests track an order?
Yes. After ordering, they get a dedicated page with the current status and available details.
FikUP
Ready to take orders from your menu?
Set up your menu and the ordering options that fit your location in FikUP.